330e User Privacy Policy
Your privacy is our priority. This document clearly explains how 330e collects, uses, stores, and protects your personal information as a platform user in Malaysia.
Information We Collect
When you register or use the 330e platform, we collect several categories of information to ensure the service runs smoothly and securely. The types of information collected are as follows:
Account Information
- Full name, date of birth, phone number, and email address upon registration
- Username and password created by the user
- A copy of your identity document (such as your MyKad) for identity verification purposes prior to your first withdrawal
- Local bank account details for processing deposits and withdrawals in Malaysian Ringgit (RM)
Device & Browser Information
- IP address, device type, operating system, and web browser version
- General location data (state/region) based on IP address for geo-compliance purposes
- Login session records including dates, times, and in-platform activity
Usage & Transaction Data
- A complete record of all deposit, betting, and withdrawal transactions in MYR
- Game and betting history conducted through the 330e platform
- Account preference settings and configurations set by the user
How Is Your Information Used?
330e only uses collected information for legitimate purposes necessary to operate this platform. We do not use your data for any other purpose without your consent. The primary purposes for using your information are as follows:
- Identity verification: To ensure every account is held by a legitimate adult in Malaysia and to prevent fraud
- Transaction processing: Processing deposits, bets, and withdrawals in RM accurately and securely
- Account security: Detecting unauthorised access and suspicious activity, and safeguarding users' account balances
- Customer support: Enables the 330e support team to assist users with technical or account issues more effectively
- Platform improvements: Analysing usage patterns (in aggregated, anonymised form) to improve the user experience
- Legal compliance: Complying with applicable Malaysian legal requirements, including anti-money laundering obligations
- Platform communications: Sending important notifications related to your account, transactions, or policy changes
Cookies & Tracking Technologies
The 330e platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies used are as follows:
- Session cookies: Required to maintain your login session while browsing the platform. This cookie is automatically deleted when you close your browser
- Preference cookies: Saving your preferences such as interface language and display settings to provide a more personalised experience
- Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform and improve its design
- Security cookies: Used to detect and prevent fraudulent activity and unauthorised access
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as your ability to log in or maintain an active session.
Data Storage, Security & Sharing
Storage & Security
All 330e user personal information is stored on servers protected with industry-standard encryption. We employ multiple layers of protection including firewalls, data-in-transit encryption (TLS), and strict access controls to ensure only authorised personnel can access sensitive information.
Financial transaction data in Malaysian Ringgit (MYR) is processed through payment channels that comply with payment industry security standards. We do not store users' full credit or debit card numbers on our servers.
Account information is retained for as long as the account remains active, plus the minimum period required under Malaysian law for financial records and audit purposes.
Third-Party Sharing
330e does not sell, rent, or share users' personal information to third parties for marketing purposes. Information may only be shared in the following circumstances:
- Payment service providers required to process MYR transactions — subject to strict confidentiality agreements
- Malaysian legal authorities where required by court order or applicable law
- Technical service providers such as server hosting, provided that data is processed solely under 330e's instructions
User Rights, Policy Changes & How to Reach Us
Your Rights as a User
As a 330e platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account
- Right to Rectification: If any of your information is inaccurate or out of date, you can update it through your account settings page or by contacting our support team
- Right to Erasure: You may request deletion of your account and personal data, subject to record-keeping obligations required by law
- Right to Object: You may object to the processing of your data for specific purposes such as direct marketing
- Right to Data Portability: You may request your transaction records in a machine-readable format for personal use
To exercise any of the above rights, please contact the 330e support team at [email protected]. Requests will be processed within 14 business days.
Privacy Policy Changes
330e reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices or legal requirements. The latest version will always be available on this page with the revision date clearly stated. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
Contact Support
If you have any questions, concerns, or complaints regarding this privacy policy or how 330e handles your personal data, please reach out to us:
- Email: [email protected]
- Check FAQ for answers to commonly asked privacy questions
This policy applies to all 330e platform users in Malaysia and takes effect from 2026.
Your Data Is Safe with 330e
Have more questions? Check FAQ us or create an account to start using the 330e platform with complete peace of mind.